AFTER SALES SERVICESS AND SPARE PARTS
Our After Sales Service department, serve our customers with our technical team and our broad service network in Turkey.
Our After Sales team provides assembly, commissioning, periodic maintenance, repair and warranty services for generators.
The warranty period is 2 years or 1000 working hours domestically from the first commissioning of the product and 1 year or 1000 working hours abroad. (Whichever of these periods expires first is valid)
According to customer demands, Generator Operation, Preventive Maintenance and Basic Fault Detection trainings are given by our expert technical teams to the operation personnel in the area where the generators will be used.
In line with customer demands, maintenance services are provided with a Periodic Maintenance Contract.
Our engineers and technical team provide on-site commissioning for all generator sets with synchronization systems produced in our factory, if our customers demand inTurkey or abroad.
Our spare parts stock includes all the spare parts that may be needed for our engines and alternators, as well as the consumables within the scope of preventive maintenance.
1. Free of charge Ground and Power detection
2. Assembly / Disassembly
3. Preventive Maintenance Agreement
4. Commissioning/Startup
5. Spare Parts
6. Broad Service Network
7. Technical Support
8. Operation and Maintenance Training